Noble Foods Home of the Happy Egg Company

Noble Foods is a family-owned company which began in 1920 and includes successful milling, poultry, agriculture, and consumer foods businesses. Within this, Noble Foods owns several successful brands, including the UK’s biggest free-range egg brand the Happy Egg co., Big & Fresh and Purely Organic.

In a recent survey by Best Companies we were rated as one of the Top 10 companies to work for in the Food and Drink industry.

Monday to Friday Day Shift

Salary - Competitive

What are we looking for?

About the role:

The Quality Systems Manager is responsible for developing, implementing, and maintaining robust quality management systems to ensure compliance with food safety regulations, customer requirements, and third-party standards such as BRCGS.

Key Accountabilities of the role – IT: What I do

Quality Systems Management:

• Develop, implement, and maintain the site-specific Quality Management Systems in line with BRCGS, HACCP, and all customer Code of Practices and Standards.
• Ensure documentation, records, and procedures are effectively controlled and regularly reviewed.
• Lead the sites internal audit program and coordinate customer and 3^rd party audits from a systems perspective (e.g., BRC, customer audits, regulatory inspections).
• Development and review of the sites Food Safety & Quality Risk Assessments

Coordination, recording and communication of customer complaints

Leading external audits and acting as the main contact for third-party certification bodies.

Drive effective root cause analysis and corrective / preventative action.

Interface with customers, suppliers and regulatory bodies on food safety & quality matters

Trend and report on all KPI data.

Corordinate the sites QMS management reviews

Compliance & Food Safety:

• Work with the Quality Assurance Manager to ensure that all food safety and legal compliance are integrated into the production environment.
• Maintain the sites HACCP plan.
• Ensure that site traceability systems are challenged and comply with customer and food safety requirements.
• Management of customer portals and co-ordination of all requests to customers and 3^rd party audit bodies

Team Leadership:

• Key site contact and interface with Customers Technical Contacts

Continuous Improvement:

• Analyse trends from complaints, audits, and quality KPIs to identify areas for improvement.
• Lead root cause analysis and corrective/preventive actions.

Cross-Functional Collaboration:

• Work collaboratively with the Quality Assurance Manager and site operational team to drive and embed the customer and legal requirements for a High Care food manufacturing facility
• Work closely with production, engineering, NPD, and supply chain teams to ensure quality is embedded throughout the process.
• Liaise with customers and suppliers on technical and quality issues.
• Work closely with Added Value Specification Technologist to ensure that all documentation is compliant for customer onboarding e.g. Specifications, Risk Assessments, SAQ
• Liaise with the Training Co-ordinator to ensure that all updated and new documents are adequately trained out.

Shared Accountabilities – US: Making it better together

Health & Safety responsibilities

• Communicate and consult with the team leaders, team members, and other stakeholders on health and safety matters.

Social & Environmental responsibilities

• Monitor and evaluate the social and environmental performance and impact of your area and report on the progress and challenges.

About You: ME: How I do it

Skills, Knowledge & experience

• Strong leadership and communication skills.
• Excellent attention to detail and problem-solving ability.
• Proficient in MS Office and QMS software platforms.
• Proficient with customer Portal
• Internal Auditor trained, Ideally Lead Auditor trained
• Ideally Level 4 Food Safety & HACCP
• Previous experience as a Quality Systems Manager
• Experience of dealing with retailers and customer portals
• Strong knowledge of HACCP, TACCP, BRCGS / GFSI Standards, Retail Customer COP/

Personal attributes

• Encourages a working TOGETHER approach between teams consistently. Proactively brings managers and supervisors together to work cross-functionally
• Takes Ownership for holding themselves and the team accountable for the What and the How
• Is Courageous and makes difficult decisions in challenging circumstances using data and or sound thought processes
• Continues to take Action to improve themselves, their team and others in the business
• Builds trust in the team by demonstrating genuine care and Respect for each other and for everyone’s point of view.
• Strives for Excellence bringing the strategy, purpose and values to life and engaging their team.

What can we offer you?

• Free hot drinks on shift
• Service Awards
• Enhanced paternity and maternity
• Free life insurance
• Enhanced Sick Pay Scheme
• Access to Perkbox with a variety of discounts including a monthly freebie from Greggs or Café Nero
• Discounted eggs and chicken
• A Celebration day after 1 years service enjoy an extra day off to celebrate a life event, such as your birthday
• Access to DigiCare + - Annual Health Check, Digital GP Consultations, Nutritional Consultations, Second Health Opinion and Mental Health Consultations.
• Discounted Gym Memberships
• Free Eye Test every two years
• Discounted mobile phone contracts
• Share in our success with the People Partnership - after 6 months service you will be eligible for a yearly bonus
• Additional Allowances for First Aiders and Mental Health First Aiders
• Wellness programme
• Employee Charity Matching Scheme

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.