Customer Partnership Manager- Top 2 Grocery

Top 2 Grocery | Supply Chain & Commercial

Be the connection. Own the supply. Make it happen.

Competitive basic salary + car + benefits

Location:         North Scarle and 2 days a week in Top 2 Grocery Head office, London area

This role sits at the heart of the Top 2 Grocery customer – Noble partnership. You’ll be the go-to link between Commercial and Supply Chain teams, ensuring the right stock is in the right place at the right time — every time. From brilliant basics to big seasonal moments, you’ll drive flawless execution, solve problems fast, and turn insight into action.

What you’ll do

Own the Top 2 Grocery Customer relationship

• Build a trusted partnership with the Senior National Account Manager

• Support commercial plans through reporting, promotions and customer admin

• Keep product, promo and systems data accurate and aligned

• Track and analyse sales, service levels, distribution and promo performance

• Create compelling customer presentations, reviews and insights

Deliver supply chain excellence

• Act as the main link between Noble and Top 2 Grocery customer Supply Chain teams

• Deliver brilliant basics: daily, weekly and fortnightly service updates

• Manage inflight shortages, recovery plans and system amendments

• Ensure right-first-time communication with total data accuracy

Make promotions & seasons land perfectly

• Own promotional execution from setup to delivery

• Test orders and collaborate cross-functionally to guarantee success

• Lead seasonal events (Pancake Day, Easter, Christmas) end-to-end

• Monitor volumes, risks and mitigations to protect availability

Drive improvement

• Lead supply chain improvement projects with measurable results

• Support innovation, rebrands and product changes

• Visit stores to spot opportunities and raise performance

What you bring

• A strong fit with Noble values: Together. Ownership. Action. Excellence.

• You will be resilient, determined and able to work fully independently with confidence within Top 2 Grocery’s customer work environment alongside important customer contacts and stakeholders

• Confidence building relationships and influencing at all levels

• A proactive, decisive mindset — you own issues and fix them

• Commercial awareness with a sharp eye on cost and impact

• Strong analytical and Excel skills, with confidence in complex systems

• Clear, engaging communication and presentation skills

If you thrive on accountability, collaboration and getting things right first time — this is your role.

Noble Foods Home of the Happy Egg Co.

Noble Foods is a family-owned company which began in 1920 and includes successful milling, poultry, agriculture, and consumer foods businesses. Within this, Noble Foods owns several successful brands, including the UK’s biggest free-range egg brand the Happy Egg co., Big & Fresh and Purely Organic.

In a recent survey by Best Companies we were rated as one of the Top 10 companies to work for in the Food and Drink industry.

What can we offer you?

• Service Awards

• Enhanced paternity and maternity

• Free life insurance

• Enhanced Sick Pay Scheme

• Access to Perkbox with a variety of discounts including a monthly freebie from Greggs or Café Nero, discounted gym membership

• Discounted eggs and chicken

• A Celebration day after 1 years service enjoy an extra day off to celebrate a life event, such as your birthday

• Access to DigiCare + - Annual Health Check, Digital GP Consultations, Nutritional Consultations, Second Health Opinion and Mental Health Consultations.

• Free Eye Test every two years

• Discounted mobile phone contracts

• Share in our success with the People Partnership - after 6 months service you will be eligible for a yearly bonus

• Additional Allowances for First Aiders and Mental Health First Aiders

• Wellness programme

• Employee Charity Matching Scheme

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.